![]() It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.ĭatalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.ĭatalogic’s Customer Services Organization offers a wide and complete range of post-sales services ( EASEOFCARE Agreements). The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.Ĭustomer Services will ensure a lean and consistent response path to each request. Army Air Forces (AAF) aviators in the European and Pacific Theaters were given what we refer to as a downed pilot or aviator’s survival kit. ![]() ![]() Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry. ![]()
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